Returns and Exchanges
Returns and Exchanges
How can I exchange or return a product I purchased?
You can exchange or return a product by clicking on the Return/Exchange icon and filling out the required information, or by sending an email to [email protected].
What is the return period for a product?
Sport Land offers customers a 14-day return period from the date of receipt. Please note the following:
The product must be in good condition, unused, and have the original brand tag attached.
Refunds
If I"m not satisfied with my order, can I get a refund?
If you paid via SADAD, credit card, cash on delivery, or bank transfer, you need to send a refund request to [email protected] within 14 days from the date of receipt.
How long does it take to process a refund?
The sooner you inform us about your intention to initiate a return process, the better! Most return processes are completed within two business days for orders paid via SADAD, bank transfer, or Mada. For orders paid via credit card or cash on delivery, the process takes up to five business days. To initiate a return, please contact us via email at [email protected].